The FPC and Glenbrook have launched the 3rd annual Faster Payments Barometer Survey designed to gauge industry perspectives on Faster Payments in the U.S. Please take a few minutes to share your views. Begin Survey
Take the Instant Payments Awareness Survey to understand the benefits of Instant Payments for Businesses / Corporates
Take the Instant Payments Adoption Maturity Self Assessment for Businesses / Corporates to understand current maturity and where you are in the adoption journey
Sign up for follow up discussions with Deloitte SMEs to discuss survey results, next steps, and get any additional queries answered
Businesses / Corporates may take the short surveys to understand the benefits and opportunities that an organization can explore by adopting Instant Payments based on their payments mix and organization’s priorities:
Survey 1 – Instant Payments Awareness Survey: Inbound Payments (C2B)
Survey 2 – Instant Payments Awareness Survey: Outbound Payments (B2B or B2C)
Note: 1) The benefits/opportunity areas are directional in nature and FIs may use the information at their own discretion; 2) FIs can choose to share the data with Deloitte if they plan to engage in a 1x1 deep dive session with Deloitte SMEs (Tool 3).
Range of payment volume for different payment methods e.g., checks, credit cards, ACH, Alternate Payment Methods, etc.
Organization’s priorities such as payment processing cost reduction, superior customer service, risk reduction, revenue enhancement, etc.
Opportunity areas such as reduction in check processing cost, improvement in customer NPS, improvement in reconciliation processes, etc.
Businesses / Corporates may use this tool to assess their readiness to adopt Instant Payments. This tool helps them determine where they are in their current journey of adopting Instant Payments and identify next steps needed to gain further momentum
Businesses / Corporates for whom Instant Payments solution is a strategic need and hence have developed the capability to support multiple use cases, e.g., for both inbound and outbound payments applicable in B2B, B2C and C2B space.
Businesses / Corporates that have understood the strategic need for Instant Payments solution to keep pace with third party players offering Instant Payments services or to address rapidly changing customer needs.
Businesses / Corporates that are beginning to recognize the importance of offering Instant Payments services and have started building the required operational and technological capabilities.
Businesses / Corporates that have either not fully recognized the importance of Instant Payments for their retail/corporate customers yet or have limited capability/resources/funds or all.
Businesses / Corporates that either don’t have the need (i.e., Instant Payments solution not requested by customers or no competitive pressure from third party players offering payments services to their customers) or the capability/resources to adopt Faster Payment solutions or both.
Financial Institutions and Businesses / Corporates can engage in a one-hour business consultation session with Deloitte to firm up the Instant Payments roadmap and get answers to any additional queries by SMEs
Reach out to Deloitte at firstname.lastname@example.org to schedule a business discussion