Work Group Summaries and Progress Updates

Read summaries on all the work groups and stay up to date on all the great progress underway by the work groups. Interested in joining a Work Group? Sign up here. All members are welcome.

Education & Awareness Work Group


Work Group Chair: Kathy Feringa

Work Group Vice Chair: Steve Wasserman

June Update: The Group is finalizing approvals to publish member “What’s Your Favorite Use Case?” videos from the 2025 Fall Member Meeting on the public side of the FPC website. The Group is also collaborating with the Digital Assets Work Group to expand the Faster Payments Glossary with additional terms and definitions.

 Download the Charter

Fraud and Scam Mitigation for Faster Payments Work Group


Work Group Chair: Lee Kyriacou

Work Group Vice Chair: Shelley Rojano

June Update: The Group is advancing several new initiatives, including development of a fraud survey infographic and collaborative efforts focused on fraud information sharing, mule account mitigation, and future fraud standards. The Group is also working with other FPC groups and industry partners to support broader fraud prevention efforts.

Download the Charter

Cross-Border Payments Work Group


Work Group Chair: Mark Majeske

Work Group Vice Chair: Jonathan Holland

June Update: The Group led development of the FPC's response to the Federal Reserve Financial Services' proposed amendments to Regulation J, with the Board-approved comment letter submitted ahead of the June deadline. The Group's report, "Stablecoins as a Cross-Border Payment Method," is also scheduled for publication in the FPC Knowledge Center by early July.

Download the Charter

Instant Recurring Payments Work Group


Work Group Chair: Josh Karoly

Work Group Vice Chair: Andrew Gomez

June Update: The Group is finalizing its user flow deliverable, incorporating member feedback to refine recurring payment experiences across the payments ecosystem. The Group is also collaborating with other FPC Work Groups to help ensure the user flow aligns with broader efforts related to user experience, fraud mitigation, and exception resolution.

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Financial Inclusion Work Group


Work Group Chair: Anthony Serio

Work Group Vice Chair: Mary Mumper-Morrison

June Update: The Group recently published its report, "Insights for Bridging the Digital Divide and Enhancing the User Experience," in the FPC Knowledge Center and is finalizing a companion infographic to highlight key findings. Having successfully completed the objectives outlined in its charter, the Work Group has decided to sunset, marking the successful conclusion of its mission.

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Digital Assets in the Financial Industry Work Group


Work Group Chair: Bo Berg

Work Group Vice Chair: Larry Pruss

June Update: The Group is advancing several deliverables across its subgroups. The Blockchain Use Cases Subgroup is finalizing its two-part blog series, "Blockchain in U.S. Payments: A Guide for Understanding and Practical Adoption," while the Comparing Stablecoins Subgroup's deliverable, "A Comprehensive Look at the U.S. Instant Payments Landscape for Optimal Operation," is under Operations Committee review. The Economics of Digital Currencies Subgroup continues developing an infographic, and the Regulations on Digital Assets Subgroup has released a series of draft microblogs for Work Group review.

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Operational Considerations for Instant & Immediate Payments Work Group


Work Group Chair: Miriam Sheril

Work Group Vice Chair: Dustin Martin

June Update: The Groups upcoming deliverable, "Operational Considerations for Non-Value Messages," is advancing through the FPC review process. Looking ahead, the Group has begun developing a new resource that will compare FedNow and RTP operational processes to help financial institutions better understand differences across the two networks. 

Download the Charter

Business Benefits of B2B Instant Payments Work Group


Work Group Chair: Dean Nolan

Work Group Vice Chair: Andres Garbarini

June Update: The Group's final white paper, "From Bottleneck to Command Center: Embedding Instant Payments in Enterprise Resource Planning (ERP)," is scheduled for publication in the FPC Knowledge Center in early July. Having completed the objectives outlined in its charter, the Work Group has officially concluded its activities, with members continuing to contribute their expertise across other FPC Work Groups.

Download the Charter

Instant Payments Data Optimization Work Group


Work Group Chair: Satya Vandrangi

Work Group Vice Chair: Aaron Shaner

June Update: The Group continues developing practical recommendations to improve payment success rates and support broader instant payments adoption. Through its Network Data and Use Cases & Blockers to Adoption Subgroups, members are addressing topics including account validation, payment rejects, fraud scoring, data consistency, and network-level data optimization.

Download the Charter

Exception Resolution for Account-Based Payments Work Group


Work Group Chair: Kimberly Stachak

Work Group Vice Chair: Azam Khalfe

June Update: The Group has finalized the approach for its foundational exception resolution deliverable and is beginning work through three payment lifecycle subgroups focused on pre-transaction, during-transaction, and post-transaction activities. Each subgroup will define payment exceptions and develop best practices for participants across the payment lifecycle.

Download the Charter

Faster Payments User Experience Work Group


Work Group Chair: Caroline Cypriano

Work Group Vice Chair: Moa Agrell

June Update: The Group is progressing its series of blog deliverables focused on user experience considerations in faster payments, with several subgroups moving from Statements of Work into the drafting phase. Planned topics include interoperability, onboarding and identity verification, dispute resolution, mobile UX patterns, fraud and scam awareness, and user expectations around currency conversion and fees.

Download the Charter

 

Work Groups Are Where It's At!

Are you interested in having a voice on issues that currently stand in the way of achieving faster payments ubiquity in the United States? The FPC is currently recruiting members for 12 work groups:

Instant Recurring Payments

Promotes consumer-friendly instant recurring payment solutions for all instant payment users.

Sponsored by:

Education & Awareness

Develops an educational and awareness program to foster better understanding of faster payments and confidence among providers and users, ultimately driving adoption and transaction volumes, toward the industry goal of ubiquity.

Sponsored by:


Faster Payments User Experience

Aims to mitigate inconsistent user experiences by encouraging stakeholders to collaborate more effectively to ensure the evolving faster payments landscape remains accessible, efficient, ubiquitous, and scalable for all end users.

Sponsored by:

 
Cross-Border Payments

Gathers information/input on various models and use cases where there is a need or desire by consumers and businesses for real-time payments across borders.

Sponsored by:

Fraud and Scam Mitigation for Faster Payments

Focuses on collectively addressing fraud and scam issues involving faster payments, which can affect fundamental trust in faster payment systems and require heightened or different operational controls, risk management, and end-user education.

Financial Inclusion 

Provides a blueprint for leveraging faster payments to accelerate access to the financial system for unbanked and underserved Americans.
Operational Considerations for Instant & Immediate Payments

Provides financial institutions with guideposts to effectively manage operational change that instant and immediate payments have on bank operations.
Digital Assets in the Financial Industry

Maps out how digital assets relate to the financial industry, focusing specifically on payments made with digital funds – central bank digital currency (CBDC), regulated liabilities and stablecoin.
Instant Payments Data Optimization

Facilitates a collaborative effort among financial institutions, service providers, and payments associations to establish and promote best practices for data accuracy in instant payments, ensuring a smooth and secure transition from traditional to instant payments.
Exception Resolution for Account-Based Payments

Develops recommendations and best practices for exception resolution, which includes disputes, scams, fraud, and questions [or customer inquiries], specific to account-based payments, including ACH and instant payments.