Work Group Summaries and Progress Updates
Read summaries on all the work groups and stay up to date on all the great progress underway by the work groups. Interested in joining a Work Group? Sign up here. All members are welcome.
Education & Awareness Work Group
Work Group Chair: Kathy Feringa
Work Group Vice Chair: Steve Wasserman
April Update: The Group is continuing outreach to members who participated in the “What’s Your Favorite Use Case?” video series at the 2025 Fall Member Meeting, securing approvals to feature these videos on the public side of the FPC website. The Group is also collaborating with the Digital Assets Work Group to further expand the Faster Payments Glossary, adding new terms and definitions to support industry education and understanding.
Fraud and Scam Mitigation for Faster Payments Work Group
Work Group Chair: Lee Kyriacou
Work Group Vice Chair: Shelley Rojano
April Update: The Group’s Dispute Resolution Subgroup has completed its report, “Instant Payments Fraud Dispute Resolution: Guiding Principles for a U.S. Framework,” which includes a comparative grid outlining dispute processes across payment types. The report has been approved by the Operations Committee and submitted to the FPC Board for review and approval.
Cross-Border Payments Work Group
Work Group Chair: Mark Majeske
Work Group Vice Chair: Jonathan Holland
April Update: The Group’s collaborative report with the Digital Assets Work Group, “Stablecoins as a Cross-Border Payment Method,” has been approved by the Operations Committee and submitted to the FPC Board for final review. The Group is also forming a new subgroup focused on AI and cross-border payments, while its Interoperability, Cross-Chain Liquidity, and Closing the Last Mile Subgroup is developing a Statement of Work.
Instant Recurring Payments Work Group
Work Group Chair: Josh Karoly
Work Group Vice Chair: Andrew Gomez
April Update: The Group is currently developing user flow mock-ups and incorporating feedback from Group members to refine the design. Once finalized and approved, the resulting “ideal flow” may serve as a reference model for industry participants exploring recurring payment experiences in faster payments environments.
Download the CharterFinancial Inclusion Work Group
Work Group Chair: Anthony Serio
Work Group Vice Chair: Mary Mumper-Morrison
April Update: The Group has received Operations Committee approval for its upcoming report, “Insights for Bridging the Digital Divide and Enhancing the User Experience,” and has advanced the draft to the FPC Board for review and feedback. The Group is also planning an accompanying infographic to complement the new deliverable.
Download the Charter
Digital Assets in the Financial Industry Work Group
Work Group Chair: Bo Berg
Work Group Vice Chair: Larry Pruss
April Update: The Group’s Blockchain Use Cases Subgroup has received Operations Committee approval for its two-part blog series, “Blockchain in U.S. Payments: A Guide for Understanding and Practical Adoption,” and is under review by the FPC Board. The Economics of Digital Currencies Subgroup is currently developing an infographic, while the Comparing Stablecoins Subgroup is advancing a deliverable, “A Comprehensive Look at the U.S. Instant Payments Landscape for Optimal Operation,” now under Group review. The Group also announced Larry Pruss of SRM as its new Vice Chair.
Download the CharterOperational Considerations for Instant & Immediate Payments Work Group
Work Group Chair: Miriam Sheril
Work Group Vice Chair: Dustin Martin
April Update: The Group continues refining its upcoming deliverable, “Operational Considerations for Non-Value Messages,” incorporating member feedback ahead of submission to the Operations Committee for review. The guide will outline key operational considerations for non-value messages, including Requests for Payment, Requests for Return of Funds, and Requests for Information across instant and high-value payment networks.
Download the CharterBusiness Benefits of B2B Instant Payments Work Group
Work Group Chair: Dean Nolan
Work Group Vice Chair: Andres Garbarini
April Update: The Group has received approval from the Operations Committee on its final deliverable, a white paper titled, “From Bottleneck to Command Center: Embedding Instant Payments in Enterprise Resource Planning (ERP).” The draft has been advanced to the FPC Board for final review and the Group plans to publish the paper by early Q3.
Instant Payments Data Optimization Work Group
Work Group Chair: Satya Vandrangi
Work Group Vice Chair: Aaron Shaner
April Update: This Work Group launched in March and will bring together financial institutions, service providers, and payments associations to establish and promote best practices for enhancing data accuracy in instant payments. Nominations for the role of Vice Chair of the Work Group are currently open. Members interested in joining this Group may reach out to memberservices@fasterpayments.org.
Download the Charter
Exception Resolution for Account-Based Payments Work Group
Work Group Chair: Kimberly Stachak
Work Group Vice Chair: Azam Khalfe
April Update: This Work Group launched in March and will focus on strengthening consumer protections and building trust in instant payments by developing best practices for resolving disputes, fraud, scams, and other exceptions. Drawing on insights from both domestic and international payment networks, the Group will create a flexible framework to improve exception handling across the industry. Azam Khalfe of JPMorgan Chase was named Vice Chair of the Work Group. Members interested in joining this Group may reach out to memberservices@fasterpaymentscouncil.org.
Download the Charter
Faster Payments User Experience Work Group
Work Group Chair: Caroline Cypriano
Work Group Vice Chair: Moa Agrell
April Update: This Work Group launched in March and will focus on accelerating the adoption of faster payments by enabling functional user experiences. The Group will aim to mitigate inconsistent user experiences by encouraging stakeholders to collaborate more effectively to ensure that the evolving faster payments landscape remains accessible, efficient, ubiquitous, and scalable for all end users. Members interested in joining this Group may reach out to memberservices@fasterpayments.org.
Work Groups Are Where It's At!
Are you interested in having a voice on issues that currently stand in the way of achieving faster payments ubiquity in the United States? The FPC is currently recruiting members for 12 work groups:
Instant Recurring Payments
Promotes consumer-friendly instant recurring payment solutions for all instant payment users.
Sponsored by:
Education & Awareness
Develops an educational and awareness program to foster better understanding of faster payments and confidence among providers and users, ultimately driving adoption and transaction volumes, toward the industry goal of ubiquity.
Sponsored by:
Faster Payments User Experience
Aims to mitigate inconsistent user experiences by encouraging stakeholders to collaborate more effectively to ensure the evolving faster payments landscape remains accessible, efficient, ubiquitous, and scalable for all end users.
Sponsored by:
Cross-Border Payments
Gathers information/input on various models and use cases where there is a need or desire by consumers and businesses for real-time payments across borders.
Sponsored by:
Fraud and Scam Mitigation for Faster Payments
Focuses on collectively addressing fraud and scam issues involving faster payments, which can affect fundamental trust in faster payment systems and require heightened or different operational controls, risk management, and end-user education.
Financial Inclusion
Provides a blueprint for leveraging faster payments to accelerate access to the financial system for unbanked and underserved Americans.
Operational Considerations for Instant & Immediate Payments
Provides financial institutions with guideposts to effectively manage operational change that instant and immediate payments have on bank operations.
Digital Assets in the Financial Industry
Maps out how digital assets relate to the financial industry, focusing specifically on payments made with digital funds – central bank digital currency (CBDC), regulated liabilities and stablecoin.
Instant Payments Data Optimization
Facilitates a collaborative effort among financial institutions, service providers, and payments associations to establish and promote best practices for data accuracy in instant payments, ensuring a smooth and secure transition from traditional to instant payments.
Exception Resolution for Account-Based Payments
Develops recommendations and best practices for exception resolution, which includes disputes, scams, fraud, and questions [or customer inquiries], specific to account-based payments, including ACH and instant payments.