Work Group Summaries and Progress Updates
Read summaries on all the work groups and stay up to date on all the great progress underway by the work groups. Interested in joining a Work Group? Sign up here. All members are welcome.
Education & Awareness Work Group
Work Group Chair: Kathy Feringa
Work Group Vice Chair: Steve Wasserman
March Update: The Group will be reaching out to members who recorded “What’s Your Favorite Use Case?” videos during the 2025 Fall Member Meeting to get approval to share their use case videos on the public side of the FPC website. The Group also continues to collaborate with the Digital Assets Work Group to expand the Faster Payments Glossary with additional terms and definitions. Kathy Feringa of Alloya Corporate Federal Credit Union was named Chair of the Work Group.
Fraud and Scam Mitigation for Faster Payments Work Group
Work Group Chair: Lee Kyriacou
Work Group Vice Chair: Shelley Rojano
March Update: The Group’s Dispute Resolution Subgroup has also finalized the draft of its report, “Instant Payments Fraud Dispute Resolution: Guiding Principles for a U.S. Framework,” and is currently under review by the Operations Committee. The report features a comparative grid outlining dispute processes across payment types.
Cross-Border Payments Work Group
Work Group Chair: Mark Majeske
Work Group Vice Chair: Jonathan Holland
March Update: The Group recently launched a new subgroup focused on Interoperability, Cross-Chain Liquidity, and Closing the Last Mile, which will lead the development of its next deliverable. Additionally, the Group has drafted a collaborative report with the Digital Assets Work Group titled, “Stablecoins as a Cross-Border Payment Method,” and has advanced the draft to the Operations Committee for review and feedback.
Instant Recurring Payments Work Group
Work Group Chair: Josh Karoly
Work Group Vice Chair: Andrew Gomez
March Update: The Group recently published its latest deliverable, “Instant Recurring Payments: Unlocking Opportunities in High-Growth Vertical Markets,” in the FPC’s Knowledge Center. The white paper provides practical guidance and resources for merchants evaluating recurring payment opportunities.
Download the CharterFinancial Inclusion Work Group
Work Group Chair: Anthony Serio
Work Group Vice Chair: Mary Mumper-Morrison
March Update: The Group has completed the draft of a new report, “Insights for Bridging the Digital Divide and Enhancing the User Experience,” and has advanced the draft to the Operations Committee for review and feedback. The Group is also planning to create an infographic that will complement the new deliverable.
Download the Charter
Digital Assets in the Financial Industry Work Group
Work Group Chair: Bo Berg
Work Group Vice Chair: TBD
March Update: The Group’s Blockchain Use Cases subgroup has drafted a 2-part blog on the topic, “Blockchain in U.S. Payments: A Guide for Understanding and Practical Adoption,” and currently under review by the Operations Committee. The Economics of Digital Currencies subgroup is developing an infographic and the Comparing Stablecoins subgroup has a deliverable under review by the Group on the topic, “A Comprehensive Look at the U.S. Instant Payments Landscape for Optimal Operation.” Nominations for the role of Vice Chair of the Work Group are currently open. Interested members may reach out to memberservices@fasterpaymentscouncil.org.
Download the CharterOperational Considerations for Instant & Immediate Payments Work Group
Work Group Chair: Miriam Sheril
Work Group Vice Chair: Dustin Martin
March Update: The Group continues refining its next deliverable, “Operational Considerations for Non-Value Messages,” incorporating member feedback ahead of submission to the Operations Committee for review. The guide will address key operational considerations for messages such as Request for Payment, Request for Return of Funds, Request for Information, and other non-value interactions used across instant and high-value payment networks.
Download the CharterBusiness Benefits of B2B Instant Payments Work Group
Work Group Chair: Dean Nolan
Work Group Vice Chair: Andres Garbarini
March Update: The Group recently published two blog posts, “B2B Instant Payments: The $10 Million Moment - Unlocking the Next Frontier” and “Stablecoins in B2B Payments: A Domestic Opportunity for U.S. Banks and Credit Unions.” The Group also has a white paper, “From Bottleneck to Command Center: Embedding Instant Payments in Enterprise Resource Planning (ERP),” under review by the Operations Committee with plans to publish the paper in May. Additionally, after careful consideration, Group members have determined that the Work Group has fully met the objectives outlined in its Charter. With this charter fulfilled, the B2BWG will now conclude its work.
Instant Payments Data Optimization Work Group
Work Group Chair: Satya Vandrangi
Work Group Vice Chair: TBD
March Update: This new Work Group launched on March 5, and there is still time for interested members to join. This Group will bring together financial institutions, service providers, and payments associations to establish and promote best practices for enhancing data accuracy in instant payments. Nominations for the role of Vice Chair of the Work Group are currently open. Interested members may reach out to memberservices@fasterpaymentscouncil.org.
Download the Charter
Exception Resolution for Account-Based Payments Work Group
Work Group Chair: Kimberly Stachak
Work Group Vice Chair: TBD
March Update: This new Work Group launched on March 10, and there is still time for interested members to join. The Group will focus on strengthening consumer protections and building trust in instant payments by developing best practices for resolving disputes, fraud, scams, and other exceptions. Drawing on insights from both domestic and international payment networks, the Group will create a flexible framework to improve exception handling across the industry. Interested members may reach out to memberservices@fasterpaymentscouncil.org.
Download the Charter
Faster Payments User Experience Work Group
Work Group Chair: Caroline Cypriano
Work Group Vice Chair: Moa Agrell
March Update: This new Work Group launched on March 10, and there is still time for interested members to join. The Group will focus on accelerating the adoption of faster payments by enabling functional user experiences. The Group will aim to mitigate inconsistent user experiences by encouraging stakeholders to collaborate more effectively to ensure that the evolving faster payments landscape remains accessible, efficient, ubiquitous, and scalable for all end users. Interested members may reach out to memberservices@fasterpaymentscouncil.org.
Work Groups Are Where It's At!
Are you interested in having a voice on issues that currently stand in the way of achieving faster payments ubiquity in the United States? The FPC is currently recruiting members for 12 work groups:
Instant Recurring Payments
Promotes consumer-friendly instant recurring payment solutions for all instant payment users.
Sponsored by:
Education & Awareness
Develops an educational and awareness program to foster better understanding of faster payments and confidence among providers and users, ultimately driving adoption and transaction volumes, toward the industry goal of ubiquity.
Sponsored by:
Faster Payments User Experience
Aims to mitigate inconsistent user experiences by encouraging stakeholders to collaborate more effectively to ensure the evolving faster payments landscape remains accessible, efficient, ubiquitous, and scalable for all end users.
Sponsored by:
Cross-Border Payments
Gathers information/input on various models and use cases where there is a need or desire by consumers and businesses for real-time payments across borders.
Sponsored by:
Fraud and Scam Mitigation for Faster Payments
Focuses on collectively addressing fraud and scam issues involving faster payments, which can affect fundamental trust in faster payment systems and require heightened or different operational controls, risk management, and end-user education.
Financial Inclusion
Provides a blueprint for leveraging faster payments to accelerate access to the financial system for unbanked and underserved Americans.
Operational Considerations for Instant & Immediate Payments
Provides financial institutions with guideposts to effectively manage operational change that instant and immediate payments have on bank operations.
Digital Assets in the Financial Industry
Maps out how digital assets relate to the financial industry, focusing specifically on payments made with digital funds – central bank digital currency (CBDC), regulated liabilities and stablecoin.
Instant Payments Data Optimization
Facilitates a collaborative effort among financial institutions, service providers, and payments associations to establish and promote best practices for data accuracy in instant payments, ensuring a smooth and secure transition from traditional to instant payments.
Exception Resolution for Account-Based Payments
Develops recommendations and best practices for exception resolution, which includes disputes, scams, fraud, and questions [or customer inquiries], specific to account-based payments, including ACH and instant payments.