Work Group Summaries and Progress Updates
Read summaries on all the work groups and stay up to date on all the great progress underway by the work groups. Interested in joining a Work Group? Sign up here. All members are welcome.
Education & Awareness Work Group
Work Group Chair: Kathy Feringa
Work Group Vice Chair: Steve Wasserman
May Update: The Group is nearing completion of the approval process to feature member “What’s Your Favorite Use Case?” videos from the 2025 Fall Member Meeting on the public side of the FPC website. In addition, the Group continues working with the Digital Assets Work Group to expand the Faster Payments Glossary with new terms and definitions that support industry education and awareness.
Fraud and Scam Mitigation for Faster Payments Work Group
Work Group Chair: Lee Kyriacou
Work Group Vice Chair: Shelley Rojano
May Update: The Group received final approval from the FPC Board on its report, “Instant Payments Fraud Dispute Resolution: Guiding Principles for a U.S. Framework,” and recently published it in the FPC’s Knowledge Center. The report provides industry guidance for designing dispute resolution frameworks related to fraud and scams involving instant payments.
Cross-Border Payments Work Group
Work Group Chair: Mark Majeske
Work Group Vice Chair: Jonathan Holland
May Update: The Group’s collaborative report with the Digital Assets Work Group, “Stablecoins as a Cross-Border Payment Method,” has been approved by the FPC Board and will be published in early June. The Interoperability, Cross-Chain Liquidity, and Closing the Last Mile Subgroup has also created a draft of its next deliverable and will seek feedback from the full Group.
Instant Recurring Payments Work Group
Work Group Chair: Josh Karoly
Work Group Vice Chair: Andrew Gomez
May Update: The Group continues refining its user flow mock-ups based on member feedback, with updates focused on clarifying merchant and financial institution roles in recurring payment experiences. The Group is also incorporating additional documentation on subscription management considerations and reviewing relevant FedNow dispute and contested charge rules for potential updates to the flow.
Download the CharterFinancial Inclusion Work Group
Work Group Chair: Anthony Serio
Work Group Vice Chair: Mary Mumper-Morrison
May Update: The Group has received final approval from the FPC Board for its upcoming report, “Insights for Bridging the Digital Divide and Enhancing the User Experience,” which is expected to be published in the Knowledge Center in mid-June. The Group is also developing a companion infographic to support and highlight key takeaways from the deliverable.
Download the Charter
Digital Assets in the Financial Industry Work Group
Work Group Chair: Bo Berg
Work Group Vice Chair: Larry Pruss
May Update: The Group’s Blockchain Use Cases Subgroup is incorporating feedback from the FPC Board into its two-part blog series, “Blockchain in U.S. Payments: A Guide for Understanding and Practical Adoption.” The Economics of Digital Currencies Subgroup is working on an infographic and the Comparing Stablecoins Subgroup’s deliverable, “A Comprehensive Look at the U.S. Instant Payments Landscape for Optimal Operation,” is under editorial review.
Download the CharterOperational Considerations for Instant & Immediate Payments Work Group
Work Group Chair: Miriam Sheril
Work Group Vice Chair: Dustin Martin
May Update: The Group is developing its upcoming deliverable, “Operational Considerations for Non-Value Messages,” and will next advance the draft to the Operations Committee for review. The Group also reviewed the project timeline and began initial discussions on potential next deliverables, including implementation guidance, comparative network considerations, fraud and sanctions screening, and industry case studies.
Download the CharterBusiness Benefits of B2B Instant Payments Work Group
Work Group Chair: Dean Nolan
Work Group Vice Chair: Andres Garbarini
May Update: The Group has received final approval from the FPC Board on its last deliverable, a white paper titled, “From Bottleneck to Command Center: Embedding Instant Payments in Enterprise Resource Planning (ERP).” The paper will be published in the FPC’s Knowledge Center in early July. The group voted to close, as its mission has been accomplished in alignment with its charter commitments. However, members will remain active in other work groups, ensuring the voice of B2B instant payments continues to be represented.
Instant Payments Data Optimization Work Group
Work Group Chair: Satya Vandrangi
Work Group Vice Chair: Aaron Shaner
May Update: The Group continues refining its user flow mock-ups based on member feedback, with updates focused on clarifying merchant and financial institution roles in recurring payment experiences. The Group is also incorporating additional documentation on subscription management considerations and reviewing relevant FedNow dispute and contested charge rules for potential updates to the flow.
Download the Charter
Exception Resolution for Account-Based Payments Work Group
Work Group Chair: Kimberly Stachak
Work Group Vice Chair: Azam Khalfe
May Update: The Group is continuing development of its foundational framework for exception resolution, reviewing key principles and identifying gaps to help guide future deliverables. A subgroup has also been formed to develop a Statement of Work focused on exception types, framework considerations, and foundational guidelines related to error resolution, fraud, and dispute management.
Download the Charter
Faster Payments User Experience Work Group
Work Group Chair: Caroline Cypriano
Work Group Vice Chair: Moa Agrell
May Update: The Group is organizing subgroups and developing Statements of Work for a new series of blog deliverables focused on user experience considerations in faster payments. Planned topics include interoperability, onboarding and identity verification, dispute resolution, mobile UX patterns, fraud and scam awareness, and user expectations around currency conversion and fees. The Group also plans to publish an introductory teaser blog ahead of the individual topic releases.
Work Groups Are Where It's At!
Are you interested in having a voice on issues that currently stand in the way of achieving faster payments ubiquity in the United States? The FPC is currently recruiting members for 12 work groups:
Instant Recurring Payments
Promotes consumer-friendly instant recurring payment solutions for all instant payment users.
Sponsored by:
Education & Awareness
Develops an educational and awareness program to foster better understanding of faster payments and confidence among providers and users, ultimately driving adoption and transaction volumes, toward the industry goal of ubiquity.
Sponsored by:
Faster Payments User Experience
Aims to mitigate inconsistent user experiences by encouraging stakeholders to collaborate more effectively to ensure the evolving faster payments landscape remains accessible, efficient, ubiquitous, and scalable for all end users.
Sponsored by:
Cross-Border Payments
Gathers information/input on various models and use cases where there is a need or desire by consumers and businesses for real-time payments across borders.
Sponsored by:
Fraud and Scam Mitigation for Faster Payments
Focuses on collectively addressing fraud and scam issues involving faster payments, which can affect fundamental trust in faster payment systems and require heightened or different operational controls, risk management, and end-user education.
Financial Inclusion
Provides a blueprint for leveraging faster payments to accelerate access to the financial system for unbanked and underserved Americans.
Operational Considerations for Instant & Immediate Payments
Provides financial institutions with guideposts to effectively manage operational change that instant and immediate payments have on bank operations.
Digital Assets in the Financial Industry
Maps out how digital assets relate to the financial industry, focusing specifically on payments made with digital funds – central bank digital currency (CBDC), regulated liabilities and stablecoin.
Instant Payments Data Optimization
Facilitates a collaborative effort among financial institutions, service providers, and payments associations to establish and promote best practices for data accuracy in instant payments, ensuring a smooth and secure transition from traditional to instant payments.
Exception Resolution for Account-Based Payments
Develops recommendations and best practices for exception resolution, which includes disputes, scams, fraud, and questions [or customer inquiries], specific to account-based payments, including ACH and instant payments.