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{"sheet":"Form","index":0,"n_rows":107,"n_cols":21,"rows_kept":107,"cut":false,"hidden":false,"merged":[[20,1,21,19],[1,1,2,19],[19,0,19,16383],[5,1,18,19],[35,1,37,3],[35,4,37,19],[73,4,74,19],[76,4,76,18],[99,1,99,19],[106,1,109,19],[23,1,33,19],[79,1,89,3],[55,1,56,3],[55,4,56,19],[38,1,53,19],[68,1,69,3],[68,4,69,19],[73,1,74,3]]}
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[null,"Instant Payments Awareness Tool:\nInbound Payments (Consumer to Business)"]
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[null,"Thank you for your interest in Instant Payments!*\n\nThe Faster Payments Council (FPC) has partnered with Deloitte to help businesses and corporates, such as your organization, understand the benefits of Instant Payments, identify appropriate use cases to maximize benefits, and help you fast track the business case development. \n\nIn order to help your organization achieve these objectives, we have developed this short Inbound Payments Assessment Tool (below) to help you identify Instant Payments related opportunity areas for your organization, based on your inbound payments mix (Consumer to Business) and organizational priorities. This should not take more than 5 minutes of your time, and provide immediate directional information regarding the potential payback for instant payments adoption. Please note that clicking calculate will not cause any information entered to be shared with Deloitte, the FPC, or any other party. All data remains on your computer until and unless you decide to send the filled in tool to Deloitte and participate in a 1 hour discussion to further understand the opportunity areas (Refer Tool 3 in the Instant Payments Adoption Readiness - Self Assessment Toolkit).\n\n*Instant Payment is an electronic retail payment solution available 24/7/365, resulting in the immediate or close-to-immediate interbank clearing of the transaction and crediting of the payee’s account with confirmation to the payor (within seconds of payment initiation)"]
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[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"asd"]
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[null,"Please feel free to reach out to Deloitte at usrtppractice@deloitte.com, with the subject-line \"Instant Payments Self Assessment | Business <Name of your organization>\", in case you have any questions. Please note, none of this data will be saved or used by Deloitte in any shape or form."]
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[null,"Question 1: ",null,null,"What is the % volume of transaction that your organization processes for the below payment instruments?\n(Please select the applicable payment method by using the check box, and proceed to select the applicable range of inbound payment volume for the selected method)"]
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[null,"Question 2: ",null,null,"What is the Organization goal? Please indicate the weightage based on priority.\n(Please ensure the total of the weightages do not exceed 100)"]
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[null,"Question 3: ",null,null,"Have you started implementing Instant Payments solutions?"]
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[null,"Question 4: ",null,null,"What were / are some of the biggest challenges / impediments your organization faced / are facing while implementing Instant Payments solutions?"]
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[null,null,null,null,"Please type in your answer here"]
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[null,null,null,null,"Please type in your answer here"]
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[null,"This tool contains general information only and Deloitte is not, by means of this tool, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This tool is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this tool. "]
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[null,"To discuss more about the opportunity areas, save your results and share it with Deloitte at usrtppractice@deloitte.com, with the subject-line \"Instant Payments Self Assessment | Business <Name of your organization>\" to schedule a business discussion."]

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[null,null,null,null,"I understand that any data or information shared by me as part of this tool before scheduling the business consultation may be used by Deloitte in connection with this tool, other studies, or analyses performed by Deloitte or in connection with services provided by Deloitte or otherwise.\n\nI understand that any such data or information may be disclosed by Deloitte to related entities or other third parties, including, without limitation, in publications, in connection with this tool or such studies, analyses, or services, provided that such data or information does not contain any information that identifies me or associates me with the responses I have provided to this tool.\nI understand disclosure of such data or information may be required by law, in which case, Deloitte will endeavor to notify me.\n\nI understand that this tool and the tool results are the proprietary property of Deloitte.\n\nDeloitte is not responsible for any loss sustained by any person who relies on the tool results.\nI am permitted to respond to the tool questions pertaining to my company including, without limitation, in accordance with the policies of my company and its board of directors (or similar governing body). \n\nBy participating in this tool, I agree to the statements above.\n\nIf you do not agree with the statements above, do not participate in this tool."]

{"sheet":"Business Rules","index":2,"n_rows":20,"n_cols":6,"rows_kept":20,"cut":false,"hidden":true,"merged":[[0,1,0,5]]}
[null,"The 'Outcome' column is directly linked to the recommendation in the accelerator. Please be careful while editing"]
[null,null,null,null,null,"We have seen a typical company observe "]
[null,"Payment Method Selected","Range Selected (%)","Org Priority Selected","Range Selected","Outcome"]
[null,"Checks ",">30%","Cost reduction in Payments Processing",">30%","Up to 100% (average 50%-80%) elimination of check processing costs (which typically ranges between $2-$35 / check) with customers migrated to more cost efficient alternative, instant payment methods"]
[null,"Checks ",">30%","Superior Customer Service",">30%","Improvement in customer NPS by 1-5 points by offering digital payment choices such as Instant Payments. With Instant Digital Payment Methods, customers no longer have to wait 10-15 days for their billers to receive a check, or lose their checks in transit, or try to trace the status of their checks"]
[null,"Checks ",">30%","Risk Reduction and Improve Efficiencies",">30%","35% improvement in reconciliation processes, 33% improvement in straight through processing of account receivables and overall reduction in risks associated with checks (e.g., checks getting lost in transit, etc.) by optimizing the payment portfolio and offering electronic and instant payment methods"]
[null,"Debit Cards",">30%","Cost reduction in Payments Processing",">30%","10% reduction in payment processing costs by optimizing the payment portfolio of offered payment choices (e.g., offering low cost payment methods such as Instant Payments)"]
[null,"Debit Cards",">30%","Risk Reduction and Improve Efficiencies",">30%","Reduction in risks associated with debit cards (chargebacks, fraud etc.) by identifying efficient chargeback dispute mechanisms (20% reduction in chargebacks by using third-party chargeback management solutions), identifying the best payment provider suited to your business, and optimizing the payment portfolio by offering instant payment methods that offer operational efficiencies such as straight through processing"]
[null,"Credit Cards",">30%","Cost reduction in Payments Processing",">30%","15% reduction in payment processing costs by optimizing the payment portfolio of offered payment choices that are more cost effective, such as ACH and Instant Payments. These can be complemented with an alternative financing product to provide the customer the flexibility of credit while maintaining a cost effcient portfolio of payment methods"]
[null,"Credit Cards",">30%","Risk Reduction and Improve Efficiencies",">30%","Reduction in risks associated with credit cards (chargebacks, fraud etc.) by identifying efficient chargeback disputing mechanisms (19% reduction in chargebacks by using third-party chargeback management solutions), identifying the best payment provider suited to your business, and optimizing the payment portfolio by offering instant payment methods that offer operational efficiencies such as straight through processing"]
[null,"Prepaid/Gift Cards","0-30%","Revenue Enhancement",">30%","Reduction in lost revenue by offering more payment choices, such as prepaid / gift cards. This usually requires no additional hardware or software and is supported by all major card networks. It helps target underbanked population, and also serves as an additional redemption method for customer loyalty."]
[null,"Prepaid/Gift Cards","0-30%","Superior Customer Service",">30%","Improvement in customer satisfaction score by offering more payment choices, such as prepaid / gift cards as this payment method lets customer be more in control and reduces the risk of overspending, is safer than cash, and a good option to target the underbanked"]
[null,"ACH/Direct Debits",">30%","Superior Customer Service",">30%","Improvement in customer satisfaction score by offering more payment choices specially for subscription based business models or auto pay. Direct debit enables customers to set up a funding source and not worry about it while it helps companies with high confidence forecasting of their receivables. Corporates can also offer Instant Payments as a secondary payment method which is as cost effective as ACH"]
[null,"ACH/Direct Debits",">30%","Risk Reduction and Improve Efficiencies",">30%","Improvement in operational efficiencies by optimizing the payment portfolio by offering instant payment methods that provide straight through processing and allow data (remittance) to be coupled with the transaction"]
[null,"Wires",">30%","Superior Customer Service",">30%","Improvement in customer NPS by 1-5 points by offering payment choices such as Instant Payments that provide more security and visibility to customers. Instant Payments also allow customer to make instant payments 24x7"]
[null,"Other alternative Payment Methods (e.g., PayPal, Digital Wallets)","0-30%","Revenue Enhancement",">30%","Increase in sales by offering more payment choices such as alternative payment methods (e.g. digital wallets). 46% growth in number of  transactions has been observed by offering payment options such as Paypal compared to only 14% through credit card. Alternate payment methods also allow merchants to leverage sale opportunities by sending personalized coupons, etc."]
[null,"Other alternative Payment Methods (e.g., PayPal, Digital Wallets)","0-30%","Superior Customer Service",">30%","Improvement in customer satisfaction by offering more payment choices (e.g. Instant Payments, Digital Wallets, etc.) in order to offer better control and convenience in making everyday payments, and offering merchants the ability to increase customer retention by using loyalty programs"]
[null,"Alternative Financing Options (e.g., Buy now pay later)","0-30%","Revenue Enhancement",">30%","Increase in conversion rate by 20-30% and average order value by 50-80% by offering alternate financing options (e.g. buy now pay later). Such options also limit the financial risk for the loan carried by the merchants"]
[null,"Alternative Financing Options (e.g., Buy now pay later)","0-30%","Superior Customer Service",">30%","Improvement in customer satisfaction score by offering more payment choices (e.g., instant payments) along with alternative financing options that allow customers to purchase high priced products without full upfront payment, better cash flow management through flexible repayment options, and instant gratification"]
[null,"Placeholder text for question 5","Please type in your answer here"]

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["Sr.No","FPC Member","Company",null,"Checks","Debit Cards","Credit Cards","ACH / Direct Debit","Prepaid/Gift Cards","Other alternative payment methods","Alternative financing options",null,"Cost reduction in payment processing","Revenue Enhancement","Superior Customer Service","Risk Reductions and Improved efficiencies",null,"Suggestion"]
[1,"Yes","sbs",null,"30% - 60%","0 - 30%","30% - 60%",null,null,null,null,null,60,null,40,null,null,"We have seen a typical company observe :- \r\n- Upto 100% (average 50%-80%) elimination of check processing costs (which typically ranges between $2-$35 / check) and customers migrated to alternative, faster payment methods which are more cost efficient\r\n- Improvement in customer NPS by 1-5 points by offering digital payment choices such as Faster Payments. With Faster Digital Payment Methods, customers no longer have to wait 10-15 days for their billers to receive a check, or lose their checks in transit, or try to trace the status of their checks\r\n- Reduction in payment processing costs by 15% by optimizing the payment portfolio of offered payment choices that are more cost effective, such as ACH and Faster Payments. These can be complemented with an alternative financing product to provide the customer the flexibility of credit while maintaining a cost effcient portfolio of payment methods\r\n"]
[2,"Yes","as",null,"0 - 30%",null,null,null,null,null,null,null,12,null,null,null,null,"Please contact Deloitte Cross Industry Payments to discuss potential opportunity area(s)."]
[3,"Yes","sdf",null,"30% - 60%",null,null,"60% - 100%",null,null,null,null,40,50,null,null,null,"We have seen a typical company observe :- \r\n- Upto 100% (average 50%-80%) elimination of check processing costs (which typically ranges between $2-$35 / check) and customers migrated to alternative, faster payment methods which are more cost efficient\r\n"]
[4,"Yes","d",null,"30% - 60%",null,null,null,null,null,null,null,50,40,10,0,null,"We have seen a typical company observe :- \r\n- Upto 100% (average 50%-80%) elimination of check processing costs (which typically ranges between $2-$35 / check) and customers migrated to alternative, faster payment methods which are more cost efficient\r\n"]
[5,"Yes","dcsavv",null,"0 - 30%",null,null,null,null,null,null,null,40,null,null,null,null,"Please contact Deloitte Cross Industry Payments to discuss potential opportunity area(s)."]
[6,"Yes","saadas",null,"30% - 60%",null,null,null,null,null,null,null,null,null,null,null,null,"Please contact Deloitte Cross Industry Payments to discuss potential opportunity area(s)."]
[7,"No","asd",null,"30% - 60%",null,null,"30% - 60%",null,null,null,null,50,null,50,null,null,"We have seen a typical company observe :- \r\n- Upto 100% (average 50%-80%) elimination of check processing costs (which typically ranges between $2-$35 / check) and customers migrated to alternative, faster payment methods which are more cost efficient\r\n- Improvement in customer NPS by 1-5 points by offering digital payment choices such as Faster Payments. With Faster Digital Payment Methods, customers no longer have to wait 10-15 days for their billers to receive a check, or lose their checks in transit, or try to trace the status of their checks\r\n- Improvement in customer satisfaction score by offering more payment choices specially for subscription based business models or auto pay. Direct debit enables customers to set up a funding source and not worry about it while it helps companies with high confidence forecasting of their receivables. Corporates can also offer Faster Payments as a secondary payment method which is as cost effective as ACH\r\n"]
[8,"Yes",",n",null,null,null,null,null,null,null,"30% - 40%",null,null,null,null,60,null,"Please contact Deloitte Cross Industry Payments to discuss potential opportunity area(s)."]
[9,"Yes","gkj",null,"30% - 60%",null,null,null,null,null,null,null,100,null,null,null,null,"We have seen a typical company observe :- \r\n- Upto 100% (average 50%-80%) elimination of check processing costs (which typically ranges between $2-$35 / check) and customers migrated to alternative, faster payment methods which are more cost efficient\r\n"]
[10,"Yes","sdf",null,"30% - 60%",null,null,null,null,null,null,null,100,null,null,null,null,"We have seen a typical company observe :- \r\n- Upto 100% (average 50%-80%) elimination of check processing costs (which typically ranges between $2-$35 / check) and customers migrated to alternative, faster payment methods which are more cost efficient\r\n"]
[11,"Yes","dC",null,"30% - 60%",null,null,null,null,null,null,null,100,null,null,null,null,"We have seen a typical company observe :- \r\n- Upto 100% (average 50%-80%) elimination of check processing costs (which typically ranges between $2-$35 / check) and customers migrated to alternative, faster payment methods which are more cost efficient\r\n"]
[12,"Yes","sa",null,"30% - 60%",null,null,null,null,null,null,null,100,null,null,null,null,"We have seen a typical company observe :- \r\n- Upto 100% (average 50%-80%) elimination of check processing costs (which typically ranges between $2-$35 / check) and customers migrated to alternative, faster payment methods which are more cost efficient\r\n"]
[13,"Yes","e",null,"30% - 60%","60% - 100%","60% - 100%",null,null,null,null,null,25,25,25,25,null,"Please contact Deloitte Cross Industry Payments to discuss potential opportunity area(s)."]
[14,"Yes","f",null,"60% - 100%",null,null,null,null,null,null,null,50,50,null,null,null,"We have seen a typical company observe :- \r\n- Upto 100% (average 50%-80%) elimination of check processing costs (which typically ranges between $2-$35 / check) and customers migrated to alternative, faster payment methods which are more cost efficient\r\n"]
[15,"Yes","Consulting",null,"0 - 30%","60% - 100%","60% - 100%","60% - 100%",null,null,null,null,0.12,0.8,null,0.08,null,"Please contact Deloitte Cross Industry Payments to discuss potential opportunity area(s)."]
[16,"Yes","test1",null,"30% - 60%",null,"0 - 30%","0 - 30%",null,null,null,null,0.85,0.15,null,null,null,"We have seen a typical company observe :- \r\n- Upto 100% (average 50%-80%) elimination of check processing costs (which typically ranges between $2-$35 / check) and customers migrated to alternative, faster payment methods which are more cost efficient\r\n"]
[17,"Yes","Test 3",null,"60% - 100%","60% - 100%","60% - 100%","60% - 100%",null,null,null,null,100,null,null,null,null,"We have seen a typical company observe :- \r\n- Upto 100% (average 50%-80%) elimination of check processing costs (which typically ranges between $2-$35 / check) and customers migrated to alternative, faster payment methods which are more cost efficient\r\n- Reduction in payment processing costs by 10% by optimizing the payment portfolio of offered payment choices (e.g., offering low cost payment methods such as Faster Payments)\r\n- Reduction in payment processing costs by 15% by optimizing the payment portfolio of offered payment choices that are more cost effective, such as ACH and Faster Payments. These can be complemented with an alternative financing product to provide the customer the flexibility of credit while maintaining a cost effcient portfolio of payment methods\r\n"]
[18,"Yes","Retail",null,"30% - 60%",null,null,null,null,null,null,null,60,10,20,10,null,"We have seen a typical company observe :- \r\n- Up to 100% (average 50%-80%) elimination of check processing costs (which typically ranges between $2-$35 / check) with customers migrated to more cost efficient alternative, faster payment methods\r\n"]
[19,"Yes","Retail",null,"30% - 60%",null,null,null,null,null,null,null,60,10,20,10,null,"We have seen a typical company observe :- \r\n- Up to 100% (average 50%-80%) elimination of check processing costs (which typically ranges between $2-$35 / check) with customers migrated to more cost efficient alternative, faster payment methods\r\n"]
[20,"Yes","Tele",null,"30% - 60%","30% - 60%",null,null,null,null,null,null,100,0,0,0,null,"We have seen a typical company observe :- \r\n- Up to 100% (average 50%-80%) elimination of check processing costs (which typically ranges between $2-$35 / check) with customers migrated to more cost efficient alternative, faster payment methods\r\n- 10% reduction in payment processing costs by optimizing the payment portfolio of offered payment choices (e.g., offering low cost payment methods such as Faster Payments)\r\n"]
[21,"No","aaa",null,"0 - 30%","0 - 30%","can't say",null,null,null,null,null,10,10,10,10,null,"This looks like an interesting case, and would require a deeper dive with your team. Please contact Deloitte Payments Practice to schedule a session with the SMEs and discuss potential opportunity area(s)"]
[22,"Yes","aa",null,"60% - 100%","30% - 60%",null,null,null,null,null,null,11,11,11,11,null,"This looks like an interesting case, and would require a deeper dive with your team. Please contact Deloitte Payments Practice to schedule a session with the SMEs and discuss potential opportunity area(s)"]
[23,"Yes","qq",null,"can't say",null,null,null,null,null,null,null,11,11,11,11,null,"This looks like an interesting case, and would require a deeper dive with your team. Please contact Deloitte US RTP Practice to schedule a session with the SMEs and discuss potential opportunity area(s)"]
[24,"Yes","AS",null,"30% - 60%",null,null,null,null,null,null,null,null,null,null,null,null,"This looks like an interesting case, and would require a deeper dive with your team. Please contact Deloitte US RTP Practice to schedule a session with the SMEs and discuss potential opportunity area(s)"]
[25,"Yes","SS",null,"30% - 60%",null,null,null,null,null,null,null,null,null,null,null,null,"This looks like an interesting case, and would require a deeper dive with your team. Please contact Deloitte US RTP Practice to schedule a session with the SMEs and discuss potential opportunity area(s)"]
[26,"Yes","qq",null,"can't say",null,null,null,null,null,null,null,11,11,11,11,null,"This looks like an interesting case, and would require a deeper dive with your team. Please contact Deloitte to schedule a session with the SMEs and discuss potential opportunity area(s)"]
[27,"Yes","aa",null,"0 - 30%","30% - 60%",null,null,null,null,null,null,40,30,10,20,null,"We have seen a typical company observe :- \r\n- 10% reduction in payment processing costs by optimizing the payment portfolio of offered payment choices (e.g., offering low cost payment methods such as Instant Payments)\r\n"]
[28,"Yes","gffh",null,"60% - 100%","can't say",null,null,null,null,null,null,11,11,11,11,null,"This looks like an interesting case, and would require a deeper dive with your team. Please contact Deloitte to schedule a session with the SMEs and discuss potential opportunity area(s)"]
[29,"No","etrsg",null,"30% - 60%","30% - 60%",null,null,null,null,null,null,77,11,11,1,null,"We have seen a typical company observe :- \r\n- Up to 100% (average 50%-80%) elimination of check processing costs (which typically ranges between $2-$35 / check) with customers migrated to more cost efficient alternative, instant payment methods\r\n- 10% reduction in payment processing costs by optimizing the payment portfolio of offered payment choices (e.g., offering low cost payment methods such as Instant Payments)\r\n"]
[30,"Yes","ad",null,"30% - 60%",null,null,null,null,null,null,null,null,null,null,null,null,"This looks like an interesting case, and would require a deeper dive with your team. Please contact Deloitte to schedule a session with the SMEs and discuss potential opportunity area(s)"]
[31,"Yes","asd",null,"can't say",null,null,null,null,null,null,null,null,null,null,null,null,"This looks like an interesting case, and would require a deeper dive with your team. Please contact Deloitte to schedule a session with the SMEs and discuss potential opportunity area(s)"]
[32,"Yes","ad",null,"can't say",null,null,null,null,null,null,null,null,null,null,null,null,"This looks like an interesting case, and would require a deeper dive with your team. Please contact Deloitte to schedule a session with the SMEs and discuss potential opportunity area(s)"]