The FPC and Glenbrook have launched the 3rd annual Faster Payments Barometer Survey designed to gauge industry perspectives on Faster Payments in the U.S. Please take a few minutes to share your views. Begin Survey
Take the Instant Payments Awareness Survey to understand the benefits of Instant Payments for FIs
Take the Instant Payments Adoption Maturity Self Assessment for FIs to understand current maturity and where you are in the adoption journey
Sign up for follow up discussions with Deloitte SMEs to discuss survey results, next steps, and get any additional queries answered
FIs may take the awareness survey to understand the benefits and identify Instant Payments related opportunity areas for their institution based on their business segment and customer demand:
Survey – Instant Payment Awareness Survey: Financial Institutions
Note: 1) The benefits/opportunity areas are directional in nature and FIs may use the information at their own discretion; 2) FIs can choose to share the data with Deloitte if they plan to engage in a 1x1 deep dive session with Deloitte SMEs (Tool 3).
FI’s business segment e.g., Retail or Wholesale Business
Customer segments interested in Instant Payments e.g., Retail, Small Business, Corporate
Opportunity areas to help retail, small business and corporate customers with multiple use cases (e.g., supplier payments, disbursements, bill payments, etc.) by offering Instant Payments
FIs may use this tool to assess their readiness to adopt Instant Payments. This tool helps them determine where they are in their current journey of adopting Instant Payments and identify next steps needed to
gain further momentum.
FIs for whom Instant Payments solution is a strategic need and hence have developed the capability to support multiple use cases, e.g., for bill payment, disbursements, supplier payments, etc. based on their retail/corporate customer needs.
FIs that have understood the strategic need for Instant Payments solution to keep pace with third party players offering Instant Payments services or to address rapidly changing customer needs.
FIs that are beginning to recognize the importance of offering Instant Payments services and have started building the required operational and technological capabilities.
FIs that have either not fully recognized the importance of Instant Payments for their retail/corporate customers yet or have limited capability/resources/funds or all.
FIs that either don’t have the need (i.e., Instant Payments solution not requested by customers or no competitive pressure from third party players offering payments services to their customers) or the capability/resources to adopt Faster Payment solutions or both.
Financial Institutions and Businesses / Corporates can engage in a one-hour business consultation session with Deloitte to firm up the Instant Payments roadmap and get answers to any additional queries by SMEs
Reach out to Deloitte at firstname.lastname@example.org to schedule a business discussion